FAQ

What is your shipping/return policy?

  • Returns: Products that are unwashed and in their original packaging with tags attached are eligible for return within 15 days of delivery. Return shipping cost will be deducted from your final refund total. To begin a return, reach out to our care team at help@lootedsnacks.com.
  • Exchanges: We want to ensure you love how your products fits, so if you need to exchange for a different size, please reach out to help@lootedsnacks.com. Exchanges can be processed within 30 days of package receipt.
  • Conditions: Items must be returned to back to us in their original packaging, in as-new condition. In as-new condition is defined as unworn, unwashed, undamaged (beyond what is noted if returning/exchanging due to factory defect), and unused with all original tags attached. All packaging must accompany the product and must also be in new condition (i.e. shoe boxes). We reserve the right to refuse an exchange if the merchandise does not meet this criterion.
  • International Purchases: At this moment, we do not ship internationally but hope to in the future. check back for more updates on this!

What size should my pre-teen or teen wear in Looted Snacks?

You'll notice our sizing for Littles goes by age, but only up to age size 9. Adult XS and S should fit most pre-teens, but you know your child and their fit preferences best! Please reach out to help@lootedsnacks.com for more assistance on sizing. We're happy to help.

What are you doing about size inclusivity?

Eventually, we will be able to expand our size range to fit a more full range of bodies, both kids and adults. For now, we are trying to be mindful of inventory and keeping both our size runs and inventory fairly shallow. If you are not seeing your size, we'd love to hear about it! Send us a note at help@lootedsnacks.com.

When can I expect my package?

We ship via UPS and FedEx, and you will receive tracking details once your package ships. Looted Snacks product ships from the east coast, and our normal delivery times are about 3-4 days.

What is the best way to connect with you with questions,concerns or just to say hello?

For help, questions or concerns please contact help@lootedsnacks.com

Just to say hello,please fill out the contact form in the "about" section or simply reach out to hello@lootedsnacks.com